Privacy Policy for M.E.E.S.H. Information Technology FZE
Effective Date: [12th September 2024]
At Meesh Information Technology FZE, accessible from www.meesh-fze.com, we are committed to safeguarding your privacy. This policy outlines how we protect your personal data, in compliance with the UAE and European Data Protection Law and relevant international regulations.
1. Information as a client we might collect
We collect the following types of information but only if related as a M.E.E.S.H. client:
- Personal Information: Name, email address, phone number, mailing address, and other contact details.
- Transaction Data: Payment details, order history, and information related to purchases.
- Technical Data: IP address, browser type, operating system, and website usage data.
- Communication Data: Information from contact forms, emails, or any other customer service interactions.
2. Use of Personal Data
We may use your personal data for the following purposes:
- Order Processing: To manage orders, deliveries, and payment transactions.
- Customer Support: To provide assistance and respond to your inquiries.
- Marketing and Communication: With your consent, we may send you promotions, offers, or updates regarding new services or products.
- Legal Compliance: To comply with legal obligations under the UAE Data Protection Law and any other applicable regulations.
3. Data Sharing and Disclosure
We will not share your personal data with third parties except:
- Service Providers: Trusted partners (e.g., payment processors, delivery services) who help us operate the website and fulfil your orders.
- Legal Obligations: If required by law, court order, or government regulations (e.g., for compliance with the UAE’s Federal Data Protection Laws).
4. UAE Data Protection Compliance
In accordance with the UAE Data Protection Law, we ensure that:
- Data Security: We take reasonable measures to secure your data from unauthorized access, modification, or loss.
- Data Minimization: We only collect and retain data that is necessary for legitimate business purposes.
- Consent: We obtain clear consent for any processing of personal data and provide you with the right to withdraw your consent at any time.
- Data Retention: Personal data is retained only as long as necessary to fulfill the purposes it was collected for, or as required by law.
- Data Transfer: If we transfer your data outside the UAE, we ensure that adequate protection mechanisms are in place to safeguard your privacy.
5. Cookies
We use cookies to improve your browsing experience, analyse traffic, and personalize content. You can adjust cookie settings in your browser but note that disabling cookies may affect website functionality.
6. Your Rights
Under the UAE Data Protection Law, you have the right to:
- Access your personal data.
- Rectify incorrect or outdated information.
- Delete your data (subject to legal or contractual obligations).
- Object to data processing for marketing purposes.
- Withdraw consent at any time.
7. Security Measures
We use industry-standard encryption and security protocols to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. We will notify users of significant changes by posting the updated policy on our website.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, you can contact us at:
- Email: [[email protected]]
- Phone: [+356 7721 7165]
- Address: [M.E.E.S.H. Information Technology FZE,
MINA RASHID, PO BOX 554789,
Dubai, UAE]
Compliance Note: This privacy policy has been crafted to align with both the UAE Personal Data Protection Law (Federal Decree Law No. 45 of 2021) and international best practices.